Currently any member of your school staff can reset any students password.

This allows staff to quickly reset a students password if they are locked out or forgotten their password. The default school students password is used. Link to article on setting your schools default passwords here

Some schools dont want Staff to reset passwords and need this to be restricted to Admins only.
Here is how to restrict student password resetting to Admin users only:

1- Sign into smartadmin here

2- Navigate to 'School Settings > Passwords' option on the left hand side menu




3- Switch the 'Allow mentors access to reset password' dropdown to 'No'

4- Scroll to the bottom of the page and hit the green 'Save School' button

Once the setting has been applied non admins will no longer see the RESET PASSWORDS option on the left hand side menu

 

Alternatively-
Restrict some staff members ability to reset students passwords. e.g. Your school don't want Non Teaching Staff to be able to reset Students Passwords

 

  1. Here we are searching for 'Users' that are in the 'non-teaching-staff' group

  2. Click the group then tick 'All' users and select 'Disable Password Reset For Teachers' from the 'Password Actions' Option

Now all users in the non-teaching-staff group are restricted from being able to reset students passwords- They will not see the RESET PASSWORDS option when they sign in.