1- Navigate to smartadmin here

2- Select 'Users' then click 'Create User' top right

3- Complete the Create a new user form - ensure the user is Active and Smartsync is OFF. Mandatory field are Forename, surname and username

 

4- Hit the Create User Button

Your new user is now created and can sign in with the default password- The users Profile page is loaded by default so you can add any groups or change password to something other than the school default.