A Guide for Parents and Carers

Getting Started

Your Child's School

In order to get started, your school should be signed up with realsmart and should have a subscription to our smartparent service.

Your child's school will then issue you with details to associate children with your account.

Signing Up

Signing up is easy, just go to the registration page here fill in your details and sign up.

Logging In

Once you are registered you can log into your account by going to the link here.

Adding Associations

Your child's school will send you a pin and a username for each of your children, once you have these details you can login and add a child.

The data provided may look something like this:

Once you have this data, you can login and select Add Association.

Add child button instructional image.

Now enter your child's School, Pin and Username in the boxes provided then click add. If you enter the details correctly your child will now appear on the home page.

Add child modal instructional image.
Add child modal instructional image.



After you have selected a child from your home page, you will be able to view their dashboard.


You will be able to see all of your child's homeworks that have been set using smarthomework.

You can navigate to:

  • Active - Homework which is actively being completed by students, or being marked by teachers.

  • Scheduled - Homework which is scheduled to be completed in the future.

  • Complete - Homework that has been marked as complete by a teacher.

You can also select More Details, which will provide further detail on an individual homework.

View dashboard homework.

If your school has purchased the full version of smartparents then the following is available:


On the left side of the application, you will be able to view your child's attendance.

At the top is a pie chart with percentages which shows the attendance for your child for the current academic year.

Below this, there is a section titled Past 14 Days, this shows your childs AM/PM attendance data for the past 14 days.

View dashboard attendance image.


You can view the School’s upcoming events and important dates.


A list of the School’s important documents.


You can view achievement data stored by your child's school, achievements are generally positive and are assigned by teachers using their MIS system.


You can view behaviour data stored by your child's school, behaviours are generally negative and are assigned by teachers using their MIS system.


You can view two week's worth of timetable for your child.

Privacy Policy


Key details

This website privacy policy describes how realsmart protects and makes use of the information you give the company when you use this website.

If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

This policy is updated from time to time. The latest version is published on this page.

This website privacy policy was updated on:


If you have any questions about this policy, please email support@realsmart.co.uk.


We gather and use certain information about individuals in order to provide our smartparents product.

What data we gather

We gather data from yourself, which includes:

  • First name

  • Second name

  • Mobile telephone number

  • email address

How we use this data

This data is used to personalise your experience on our smartparents application, the data is also shared with the schools you associate children from.

Specifically, we may use data:

  • For personalising your experience

  • For sharing with the schools you are associated with

  • To contact you via email with student updates

  • To allow your associated schools to contact you via email with messages and letters

Cookies and how we use them

What is a cookie?

A cookie is a small file placed on your computer's hard drive. It enables our website to identify your computer as you view different pages on our website.

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

How we use cookies

We may use cookies to:

  • Analyse our web traffic using an analytics package.

  • Aggregated usage data helps us improve the website structure, design, content and functions.

  • Identify whether you are signed in to our website.

  • A cookie allows us to check whether you are signed in to the site.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

To learn more about cookies and how they are used, visit

All About Cookies


Controlling information about you

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.

Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.


We will always hold your information securely.

To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.

We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.