If you are experiencing a 404 error when trying to access certain aspects of your smartsite, this may be for a number of reasons.

Getting an error like this will cause the screen below to appear.

The most common cause of this is due to a broken link that is pointing to realsmartcloud.com.

If you look at the tab in the above screenshot you will see that the school is pointing to this instead of the correct domain which be your school's smartsite address.

In order to fix this please correct the location of the broken link.

If you have done this and the error still persists, please contact support@realsmart.co.uk